Terms and conditions
Terms and Conditions for Raw Organics LTD.
1. Introduction Welcome to raw-cacao.com, the dedicated online store of Raw Organics LTD, located at 46 Gena Dimitrova Street, Sofia 1415, Bulgaria, with company registration number BG207335252. By using our website and purchasing our ceremonial cacao, you agree to be bound by the following terms and conditions.
2. Product Information All products listed on raw-cacao.com are ceremonial cacao of the highest quality. We strive to ensure that all product descriptions are accurate and up-to-date, but we cannot guarantee that all details are always error-free.
3. Purchase and Payment When you place an order on our website, you agree to purchase the product at the price indicated. Your order will be confirmed through an email, which will include details of the product, total cost, and confirmation of payment.
4. Shipping and Delivery Raw Organics LTD offers free shipping across Europe. We aim to dispatch your order promptly, but delivery times may vary. Please ensure your shipping address is correct to avoid delays.
5. Returns and Refunds If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, provided it is in its original, unopened condition. Shipping costs for returned items are the customer's responsibility unless the product is faulty.
6. Privacy Policy We respect your privacy and are committed to protecting your personal information. Your data will be used in accordance with our privacy policy and will not be shared with third parties without your consent.
7. Changes to Terms and Conditions Raw Organics LTD reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.
8. Contact Us If you have any questions or concerns about our terms and conditions, please contact us at info@raw-cacao.com or at our physical address mentioned above.
By using raw-cacao.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.